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RECCO = RECONNAISSANCE + RECOMMENDATIONS

Smarter, shorter, technology decision cycles

Recco is an enterprise application consultancy

We help companies make the right technology investments and realize more value from them. Our unbiased recommendations are based on a clear understanding of your business goals and are designed to amplify your unique competitive advantages.

Seasoned Experts | Real-Life Insights | Unbiased Research | Prescriptive Guidance

Our Expertise

Our consultants bring unrivaled domain expertise in Sales, Marketing, and Customer Service. We are vendor-agnostic, with deep experience in all major platforms. Whether it is a strategic decision, an operational need, or an organizational challenge, our clients look to us for clear, honest, and actionable advice.

  • Enterprise Application Enablement
  • Staff Augmentation & Project Consulting
  • Program & Project Management
  • Research & Insights
  • Evaluation & Selection
  • Enterprise App Best Practices

Application Expertise

Vendor Insights

DYK in 2019 labor market disparities by gender and race cost the United States $2.6 trillion in foregone GDP?

There’s a huge price tag to inequity that we’re not discussing.

Here’s why we should be using data 📊 to relieve its economic impact on us all: ...https://sforce.co/3vkAmKH

To feed 8.5 billion people by 2030, we need innovative ways to produce food.

On #WorldFoodDay – discover how sensors, blockchain, Big Data, and AI will impact the future of agriculture and food: http://sap.to/6018JzSNi

How to value customer feedback and incorporate it into your product and improve your #CX? @cwalker123, Founder, and CEO of @DialpadHQ answers these questions on the latest #OftenImitated #podcast episode.

🎧 Tune in: https://social.ora.cl/6016JMvT6

Today is #ClimateActionDay. We need to act now.

Together with more than 730 other companies, SAP has adopted a 1.5° C emissions reduction target grounded in climate science through the #ScienceBasedTargets initiative: http://sap.to/6018JMan0

What's possible when all your teams work from one integrated CRM platform? Pure ✨MAGIC✨, of course

Explore the #Customer360 ROI dashboard to learn more: https://sforce.co/3FNQWqZ

Watch this webinar to learn how launching a digital twin simulation of your supply chain can help you predict and respond to potential disruptions: https://msft.it/6016XaxMw #MSDyn365

Last week, employees took the day off as part of our ongoing Recharge Friday initiative, and Sunday marked #WorldMentalHealthDay.
👩‍👧🐕🌲🚲☀️
With families, friends, furry buddies, or flying solo, the team took time to be kind to their minds. #LifeAtZendesk

It's natural that customers always compare your service to the best service experience they've ever had, and that includes proactive #service.

Here is a helpful guide to develop strategies for proactive #CustomerService. https://social.ora.cl/6010JMU7m

CRM Northwest is now Recco Consulting


RECCO = RECONNAISSANCE + RECCOMENDATIONS

Our new name reflects our expanded service offering, which has grown from our initial CRM focus to include the broader application and platform market. Our ownership and management remain the same, as does our commitment to delivering insider expertise, unbiased advice, and actionable insights.